FAQ
A closer look at our equipment, methods, and how we work — if you don't see your question here, just give us a call.
No. We bring our own clean water from truck-based equipment, so we're not relying on your home or building's water supply.
Yes. We clean exclusively with soft water, which helps our products rinse cleanly and reduces mineral residue left behind in carpet and upholstery fibers.
No. We take all wastewater with us and dispose of it properly at our facility — nothing is left behind on your property.
Our equipment is truck-mounted and professional-grade, which provides significantly stronger suction and hotter water temperatures than a rental unit can produce. That means deeper soil and stain removal, faster drying times, and less risk of leftover moisture causing mold or mildew. We also use professional-grade cleaning solutions formulated for extraction equipment — they perform better and are gentler on carpet fibers over time than most consumer products.
No. Estimates are always free. Give us a call and we'll be happy to provide one for your job.
We use hot water extraction (steam cleaning) for a deeper clean than surface methods can achieve.
Some jobs may dry in as little as 4–6 hours, but we typically tell customers to plan for 6–8 hours to be safe, depending on humidity, airflow, and carpet type.
Small, lightweight furniture will be moved as part of the job. Large furniture can be moved upon request.
Yes. In the event of a stain, we use professional-grade stain-removing products suited to the type of stain and material.
Yes. If there's a scent issue, a deodorizer is available, and fabric or carpet protectants are available upon request.
We use an agitation and extraction method that works cleaning solution into the grout lines and surface, then extracts it along with lifted dirt for a deeper clean.
Yes. We're happy to work out a recurring maintenance contract for your office or commercial space — call us to discuss a schedule that fits your needs.